Straight Answers

Questions we actually get asked.

No fine print, no runaround. If it's not covered here, Snap us or send a text — a real person answers.

Can I see a proof first?

Yes. Every order includes a free digital proof. You review and approve the design before we cut a thing, so you see exactly what you're getting first. No surprises.

How long does it take?

Most custom orders are made and shipped within 3–5 business days after you approve your proof. Because every piece is cut and weeded by hand in-house, timing can vary a little with the size of the design and current order volume. Need it faster? See rush options.

Do you ship?

Yes. We ship custom decals nationwide across the United States from our shop in Huntsville, Alabama. Every order is packaged ready to apply, and we can send tracking so you know when it's on the way.

How much is shipping?

Flat $3 anywhere in the U.S. — and free on orders over $40 or with a valid free-shipping code.

What does a custom steering wheel cover cost?

Our Signature Monogram custom steering wheel cover is $35 flat. It's monogrammed to order in the colors you choose, and like everything we make, you approve a free proof before we produce it.

Do you have any discount codes?

Yes — first-time customers get 10% off with code WELCOME10 at checkout. Bulk orders of 3+ save $5 and 5+ save $10 automatically — no code needed. Referral credits, loyal-customer discounts, and local Huntsville business pricing are applied when you reach out to us directly.

How do I start a custom order?

Two ways. Online: go to the custom order page, describe what you want, and we'll send a free proof within a day. Snap: send a photo of your truck and what you want to @nesm1th and we'll go back and forth until it's right. Most people find Snap faster for design ideas.

Can I order something larger than 24 inches?

Yes — we cut oversized pieces, but they're priced individually. Snap or text us the measurements you need and we'll quote you directly. The shop price table tops out at 19–24 in because bigger jobs vary too much for a flat rate.

What font will you use on my decal?

We choose a font that fits your style and send a free proof before we cut. If you have a specific font in mind, tell us — or drop a photo of inspiration and we'll match the vibe. You approve everything before it ships.

Can decals go on something other than a truck window?

Absolutely. We cut for any smooth, clean surface — vehicle glass, body panels, hardhats, laptops, tumblers, boat hulls. If it's flat and smooth, vinyl sticks. Just describe the surface in your order so we size it right.

Do you install decals?

Every decal ships ready to apply, pre-masked with transfer tape and simple instructions — most customers have it on the glass in minutes (here's the full install & care guide). We're an online shop: we cut it in-house and ship it to your door anywhere in the U.S. If anything lifts or goes crooked on the first try, message us and we'll make it right.

Which finish should I pick?

Chrome is our #1 for names — bright, metallic, seen from three cars back. Mirror is flashier, gloss is the clean factory look. The full breakdown lives in the finishes guide — and you can ask for your text in two finishes on your free proof.

What if something's wrong with my order?

Our mistake = free remake, shipped free. No questions, no games — the plain-English version of every promise is on the policies page.

Where are you located?

NeSmith Decals is based in Huntsville, Alabama. Everything is designed and cut in-house here, and we ship custom decals nationwide across the U.S.

Still got a question? Snap @nesm1th · call/text (234) 540-1239 · info@nesmithdecals.com
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